Click Here to Request a Disconnect for Electric Service 

Once you request to have your electric service disconnected, a member service representative will contact you. Please ensure you provide updated contact information.

We appreciate your interest in applying for electric service with Jasper-Newton Electric Cooperative.

To establish New Service or Existing Service with JNEC, you will be asked to complete and sign an Application and Agreement for Electric Service. This will tell us more about what electrical service you're requesting to be connected.

This can be done in either our Kirbyville or Jasper office or online. If you prefer to apply for service online, please select one of the links below that describe the type of service you are interested in receiving. Once you click on the link, you will be prompted to provide your name and an email address. A link will be emailed to you, so you can begin applying for service. A member service representative will contact you during regular business hours, Monday - Friday, 8 A.M. - 5 P.M., to assist you. Once a member service representative reviews your application, some additional documents may be required to validate your information.  Members can expect to be contacted 24 hours after submitting a service application. If you have questions before or during your application process, please contact a member service representative for assistance at 409-423-2241 or 1-800-231-9340. You may also email us at: memberservice@jnec.com  

Click Here to Establish A New Service (service has to go through construction to be built)

Click Here to Apply for an Existing Service Connect (meter or meter loop is already at this location)

To establish service with JNEC, you will need:

• Application and Agreement for Electric Service - sign and submit the application form.  Members can expect to be contacted 24 hours after submitting a service application.  

• The meter number at the location - a meter number is a nine-digit number, usually beginning with a “2” on residential meters.

• Two forms of Identification - Driver’s license, social security card, etc. (one must be picture identification, for example, Driver’s license, passport, or state-issued identification cards.)

  • Please note that when establishing a membership or account in the name of a commercial entity, the company must be a corporation, or articles of incorporation must be provided

• Deposit - deposits are determined based on the average monthly bill at the location. Deposits are double the monthly average bill. Deposits must be paid before your service will be connected.

Deposits may be waived only under the following circumstances:

• If you are already a member of JNEC in good standing - during the last twelve (12) months of consecutive service applicant was not delinquent on more than two (2) occasions and never had service disconnected for non-payment, and is not presently delinquent in payment of an account with the utility.

• If you can provide a Letter of Credit - letter of credit from another electric utility, which states that during the last twelve (12) months of consecutive service applicant was not delinquent on more than two (2) occasions and never had service disconnected for non-payment and is not presently delinquent in payment of an account with the utility.  

• If you can provide a Letter of Guarantee - in writing, a satisfactory guarantee from a JNEC member in good standing to secure payment of bills for electric service. Forms must be completed in the presence of a JNEC employee or notarized. 

• If you are 65 - furnish proof that the applicant is 65 years of age or older and does not have an outstanding balance with an electric company for residential service, which occurred in the last two years.

• ​Membership Fee and Connect Fee

  • Membership Fee - $20: Membership is established with a one-time refundable membership fee.

  • Connect Fee - $35: The Connection Fee is a one-time fee for connecting your meter.

New Construction with JNEC will have the same requirements as establishing an Existing Service with JNEC as listed above. Members requesting New Construction have several other requirements in addition to those listed above.  Members can expect to be contacted 24 hours after submitting a service application.

Facts about Electrical Service to Newly Constructed Buildings

Newly constructed buildings or homes typically have the longest timeframe to receive electric service, as we have to work with different departments and timeframes to complete and provide you with electricity. These usually take a minimum of ten (10) working days from the time you complete the application and are approved membership until you have the electricity to your structure.

Service installation could be delayed if:

• Easements have not been obtained

• The workload is already full

• Inclement weather

Construction of New Service can take several weeks to complete. It is essential for Members who need line work (i.e.: … JNEC must add a transformer, a new power line extended to your location, meter pole, etc.) to contact the Cooperative as soon as possible due to heavy demand for new service locations, conflicts with other utilities, easements, permits, etc.

Click here for any further questions about establishing a new service.

If a deposit is required, the deposit shall not exceed an amount equivalent to one-sixth 1/6 of the estimated annual billing.